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06/01/2021

The usefulness of face-to-face interactions

The Covid-19 crisis has accelerated the adoption of new virtual ways of developing leaders and managing teams. But what will happen as we emerge from the crisis?

While work will likely never go back to our pre-pandemic status quo, the future will be a blended one that leverages the best of what both virtual and face-to-face experiences can offer. However, collaboration, innovation, acculturation, and dedication are difficult to replicate virtually and sustain without some face-to-face interaction.

In order to design in person environments that will be successful in the future, companies must create an immersive experience that incorporates elements like purposeful focus, interpersonal bonding, deep learning, unencumbered experimentation, and structured serendipity.

While that blended future is still quite distant, companies will need to start considering what warrants face-to-face interaction and how to make the most of those precious opportunities.6