News
23/04/2025
From production data to office data: how to analyze transactional processes with method
Data in production processes is usually easily identified and collected automatically; in contrast, transactional processes are often a black box to decipher.
Why is it so difficult to understand how work is done in the office?
Because transactional processes occur across systems, departments and desktops; they are fragmented, dematerialized and difficult to analyze with traditional systems.
Have you ever wondered:
- What is the actual workload that people handle every day?
- Where could automation or digitization eliminate inefficiencies?
- Do our systems reflect the real user experience?
This is where KYMA TEAM’s AP&WA – Automated Process & Work Analysis approach makes a difference.
This powerful methodology provides a complete picture, from individual activities to end-to-end business processes, offering insights based on real data, not assumptions. It bridges the gap between human work and system activity, enabling transactional processes to be managed with the same precision and control as a production line.
To know more: Automated Work Analysis
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